Activate services

This action allows you to activate services. Only items that have been Suspended have the Activate action.

  1. Go to Self-Service.
  2. Click Actions beside the service you want to activate.
  3. Click Activate.

  4. Review the instructions on the page.
  5. Click Continue.
  6. Select a Due Date.
  7. Enter Comments.
  8. Click Next.
  9. Select the Acknowledgment statement.
  10. Click Submit Request. A confirmation message appears.
  11. Click Close to exit the action menu.

Select an approver: 

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.